General support
Questions about your account, activities and rewards.
support@emeraldrewards.app
Get in touch
Contact
Support is handled by email. Include your username so we can verify your account faster. We never ask for your password.
Payouts
Questions about requests and deliveries via FaucetPay.
payouts@emeraldrewards.app
Security
Report abuse, suspicious activity or unauthorised access.
security@emeraldrewards.app
Security notice
The Emerald Rewards team will never ask for your password, a recovery code or remote access to your device. Be cautious of messages promising extra earnings or advance payments.